Account & security

The client area and the game panel are separate systems with separate logins. Register in the client area using the same email address as your panel user and the two are linked automatically — your dashboard then shows the matched panel account and your servers.

If the dashboard says your account is not linked, the usual cause is a different email on one side. Update the address so both match, then use the re-link action on your account page to retry the match. If it still fails, open a ticket with both addresses and we will merge them manually.

We require a confirmed email before provisioning a server, because renewal notices, invoices and panel credentials all go there. If the confirmation link expired, resend it from your account page.

Use the reset link on the sign-in page to receive a recovery email; the link opens a page where you set a new password twice. Repeated failed sign-ins temporarily lock the address for a few minutes to block guessing.

Enable TOTP two-factor from your account page with any authenticator app. Once enabled, sign-in requires a six-digit code as well as your password. Store your recovery details somewhere safe — without them, regaining access needs manual identity checks.

Your activity page records sign-ins, billing events, service changes and administrative actions with timestamps. It is the fastest way to answer “who changed this and when” before opening a ticket.